GDPR Privacy Notice

This GDPR Privacy Notice explains how MyClaw.ai processes personal data of individuals located in the EEA and UK when they visit our website or use our Service. It should be read together with our main Privacy Policy.

Depending on how you use the Service, we may process the following categories of personal data:

• Account information, such as your name, email address, and registration details.
• Payment-related information received from our payment processor, such as card brand, expiration date, and the last four digits of a payment card.
• Communications, such as support requests, feedback, and email correspondence.
• Instance data, configurations, files, and related operational data stored on your managed instance.
• Log, device, and usage data, such as IP address, browser type, operating system, pages visited, actions taken, and interaction patterns.
• Approximate location inferred from IP address.

If you are located in the EEA or UK, we process personal data under one or more of the following legal bases:

• Performance of a contract - to provide, operate, and support the Service you request.
• Legitimate interests - to improve the Service, ensure security, prevent fraud, monitor performance, and communicate with users, provided our interests are not overridden by your rights.
• Legal obligations - to comply with applicable laws, regulations, tax obligations, accounting requirements, and lawful requests from authorities.
• Consent - where you have provided explicit consent, such as for certain marketing communications, which you may withdraw at any time.

• Create and manage accounts; provision, configure, maintain, and support cloud instances.
• Process payments and manage subscriptions; provide backups, recovery, and service communications.
• Improve product performance, reliability, and user experience; and detect, investigate, and prevent abuse, fraud, and unauthorized access.

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States. Where required, we take appropriate safeguards to ensure such transfers comply with applicable data protection laws, including approved contractual measures or other legally recognized safeguards.

We retain personal data only for as long as necessary to provide the Service, fulfill the purposes described in our Privacy Policy, or comply with legal obligations. Retention periods may vary based on the type of data, the nature of the Service provided, security needs, dispute resolution requirements, and applicable law.

Depending on applicable law, you may have the right to:

• Access your personal data; request correction of inaccurate or incomplete personal data; and request deletion of personal data.
• Restrict or object to certain processing; request data portability in a structured, commonly used, machine-readable format; and withdraw consent at any time where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise your rights, please contact us at contact@myclaw.ai. We may ask you to verify your identity before processing a request. We will respond in accordance with applicable law.

• Email: contact@myclaw.ai